Special UK/ Europe Product Sale

Return to Help Index
International Orders
Do you sell and ship your products outside of the U.S.?
  Our Experience

When we first started serving customers worldwide, we were concerned about packages being lost in the mail, stolen, or confiscated by customs officials. Time has shown we need not have worried. After shipping internationally for over five years, we have a pretty good success rate�over 99% in every country we have shipped to!

International Shipping

International orders are shipped Express Mail International, which is more cost-effective than Global Express International, and in our experience, offers better service. Shipments usually arrive in about a week, often sooner. Unfortunately, there is no way to guarantee that time frame. We suggest that you always keep a bottle or two in reserve so the time frame is not critical.

Note: Please understand that we have no way of tracking Air Letter Post shipments. Though the shipment may seem to be taking longer than expected, in our experience, it does arrive with no problem often within days of deciding the package is lost. In the unlikely event that your shipment never arrives, contact us. Shipping and handling is included in the price of each international item, so no additional charges are added. The warehouse usually ships two bottles to a package. We suggest that your first order be for only one or two bottles so you know what to expect with the delivery process.

Why can't you ship DHEA outside the U.S.A.?
  Many countries do not allow DHEA supplements through customs, so we cannot ship DHEA outside of the U.S. Our apologies.
Do you ship to my country?
  Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.
When will my order ship and what are my shipping charges?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.


When the US Postal Service raised their rates in May 2007, we were surprised to find that International shipping rates doubled. We had to make a difficult decision. For the first time in our history, we find it necessary to add a shipping charge for our International Customers.

We already knew our shipping policies had to change. Over the past 6 months some customers have experienced long delays in receiving their orders. Air Letter Post has become so unreliable that we no longer consider it an option for customers who depend on our products.  We decided to switch from Air Letter Post to Global Priority Mail and increase the number of bottles we can ship. We looked forward to service that was timelier and more trackable.

We didn’t anticipate such a huge increase in the cost of shipping.

Priority International should deliver your package in about a week. Though a tracking number should tell us when the package is delivered, the service is not as efficient as Priority Mail within the US. We cannot guarantee the time. We have no control over the shipping once it leaves the US.

We would prefer not to add the shipping cost, but we trust that we are doing our best for our customers. You can allay some of the shipping increase by placing larger orders. We feel you should always keep a bottle or two in reserve so the time frame is not critical.